How to submit a Remedy Ticket to OTECH ----Support
Options:
Go To à
http://www.dts.ca.gov/service_desk/default.asp
The three ways to submit a Support Ticket to DTS are listed.

Remedy Ticket E-mails should include the following
Information:
Organization Name
User Name
User Phone number where you can be reached
The Issue
The Scope 
We will contact you ASAP